Privacy Policy

Effective Date: February 21, 2025
Last Reviewed: February 21, 2025

GoHealthLabs.com (“Company”, “we”, “us”, “our”) values your privacy and is committed to protecting your personal information through our compliance with this Privacy Policy.

Please read this document carefully to understand our practices regarding your information and how you can control the way it’s collected and used. By visiting or using GoHealthLabs.com (the “Website”) or any of our services, you acknowledge and accept the practices described in this Privacy Policy.

All services provided by GoHealthLabs.com are subject to our Terms of Service.

If you have questions or concerns about your privacy rights, please contact us through our Privacy Rights Request Form.

THIS PRIVACY POLICY MAY CHANGE FROM TIME TO TIME. YOUR CONTINUED USE OF OUR SERVICES AFTER WE MAKE CHANGES CONSTITUTES ACCEPTANCE OF THOSE CHANGES.

1. Scope of This Privacy Policy <a name=”scope”></a>

This Privacy Policy applies to information we collect:

On or through our Website and services
In email, text, and other electronic communications between you and our services

This policy does not apply to information collected:

Offline or through any other means
By any third party, including through applications or content accessible from our services

CHILDREN’S PRIVACY

Our services are not intended for children under 18. We do not knowingly collect personal information from anyone under 18. If you are under 18, please do not provide any information to us. If we learn we have collected information from a child under 18, we will delete that information promptly. If you believe we might have information from a child under 18, please contact us through our Privacy Rights Request Form.

2. Information We Collect and How <a name=”information”></a>

Types of Information

We may collect several types of information from users of our services:

Personal Information: Name, postal address, email address, telephone number, and other identifiers deemed personal under applicable laws
Non-identifying Information: Information that does not directly identify you
Technical Information: IP addresses, device information, and browsing data

Collection Methods

We collect this information:

Directly from you when provided
Automatically as you navigate our Website
From third parties, such as business partners

Details of Information Collection

Account Information: Information you provide when creating an account or placing orders, such as name, email, address, and phone number.

User-Provided Information: Information you share when contacting us, reporting problems, performing searches, or completing transactions.

Usage Data: Information about your equipment, browsing actions, and patterns, including:

Visit details and resources accessed
Computer and connection details (IP address, operating system, browser type)
Language and other preferences

Cookies: We use cookies to improve site access, identify repeat visitors, and enhance user experience. You can set your browser to refuse cookies, though some features may not function properly without them.

Log Files: We automatically collect certain information in log files, including IP addresses, browser types, ISPs, referring/exit pages, operating systems, date/time stamps, and clickstream data.

Web Beacons: Our Website pages and emails may contain web beacons that help us count visitors and analyze site usage.

Analytics: We use third-party analytics providers like Google Analytics to collect data about your Website usage. You can opt out of such collection where available.

Public Information: We may receive information about you from publicly available sources and social media.

Third-Party Information: We may obtain information from third parties and combine it with information collected through our services.

Text Messaging Consent: By consenting to our SMS/text messaging service, you agree to receive recurring messages, including order updates and promotional offers. Message frequency varies. Your consent is voluntary and not required for purchases. To opt out, reply with: STOP, CANCEL, QUIT, END, UNSUBSCRIBE, or STOPALL. Standard message and data rates may apply.

3. How We Use and Share Your Information <a name=”use”></a>

How We Use Your Information

We may use your personal information to:

Present our Website and services
Provide information about products or services of interest
Fulfill the purposes for which you provided the information
Process orders and transactions
Notify you about changes to our services
Display relevant ads and content
Identify trends and improve our services
For other purposes with your consent

We do not share or sell mobile numbers collected through our services for marketing purposes. You can opt out of promotional communications using our Privacy Rights Request Form.

Information Sharing

We may disclose aggregated, non-identifying information without restriction. We may share your personal information:

Internally: With our team and affiliates to improve and promote our services
Service Providers: With contractors and third parties who support our business
Legal Compliance: To comply with laws, regulations, or legal processes
Business Transfers: In connection with a merger, acquisition, or sale of assets
To Fulfill Requests: For the purpose for which you provided the information
Protection: To protect our rights, property, safety, or the rights of others
Third Parties: To merchants we provide platform services to if you’ve placed an order or shown intent to order through your online activities

We never use or share your personal information in ways unrelated to those described in this Privacy Policy without providing an opportunity to opt out.

4. Security of Your Information <a name=”security”></a>

We implement measures to protect your personal information from accidental loss and unauthorized access, use, alteration, and disclosure.

While we strive to protect your information, internet transmission is not completely secure. We cannot guarantee the security of information transmitted to our Website. Any transmission is at your own risk.

Your security also depends on you. Keep your access credentials confidential and be careful about sharing information in public areas of the Website.

Third-Party Links: Our Website may contain links to other sites not controlled by us. We are not responsible for their privacy practices and encourage you to read their privacy policies.

5. Accessing and Correcting Your Information <a name=”access”></a>

You may use our Privacy Rights Request Form to request access to or correction of your information. We may not accommodate requests that would violate legal requirements or result in incorrect information.

6. Your Privacy Choices <a name=”choices”></a>

You can choose not to provide information, though some may be needed to use our services.

You may request deletion of your information using our Privacy Rights Request Form. Some information may remain in our records after deletion requests. We may not accommodate deletion requests that would violate legal requirements or our obligations.

Do-Not-Track Policy: We currently do not change tracking practices in response to DNT settings in web browsers.

7. Your U.S. Privacy Rights <a name=”us-rights”></a>

State Privacy Rights

Residents of Colorado, Connecticut, Virginia, and Utah have rights to:

Confirm whether we process their personal information
Access and delete certain personal information
Request data portability
Opt out of personal data processing for targeted advertising and sales

Colorado, Connecticut, and Virginia residents additionally have rights to:

Correct inaccuracies in personal information
Opt out of profiling that produces significant effects

To exercise these rights or appeal a decision, contact us using our Privacy Rights Request Form.

Nevada Rights

Nevada residents have a limited right to opt out of personal information sales, though we do not currently sell personal information triggering that statute’s requirements.

California Privacy Rights (CCPA Notice)

The California Consumer Privacy Act and California Privacy Rights Act (collectively, “CCPA”) provide specific rights to California residents:

Information We Collect:

Identifiers: Names, addresses, email addresses, phone numbers, IP addresses
Commercial Information: Purchase history and tendencies
Internet Activity: Browsing history, search history, interaction information
Marketing Information: Demographic data, social media content
Cookies and Geolocation: As described in the cookie section

How We Use Personal Information:

To fulfill the purpose for which it was provided
To provide and improve our services
To process transactions and prevent fraud
To display relevant content and ads
To send marketing communications (unless opted out)
To identify trends and improve services
To provide support and respond to inquiries
To maintain security and legal compliance
As otherwise described when collecting information

Sharing Personal Information: We do not sell personal information but may share it with:

Vendors and service providers
Payment processors
Business partners for referred products and services
Analytics providers

Your California Rights:

Right to Know: Request disclosure of personal information collected
Right to Delete: Request deletion of collected personal information
Right to Data Portability: Receive personal information in portable format

To Exercise Your Rights: Submit requests by:

Writing to us at: GoHealthLabs.com, [Address]
Using our Privacy Rights Request Form

We will respond to verified requests within 45 days, with possible 45-day extensions if necessary.

Non-Discrimination: We will not discriminate against you for exercising CCPA rights.

Shine the Light Law: California residents may request information about our disclosure of personal information to third parties for direct marketing purposes.

8. EU Residents and GDPR <a name=”gdpr”></a>

If you are a resident of the EU, UK, Lichtenstein, Norway, Switzerland, or Iceland, you have additional rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing:

Legitimate Interest: To provide services, manage relationships, and ensure security
Consent: For personalized advertising and marketing communications
Contractual Fulfillment: To provide services you register for
Legal Obligation: To comply with applicable laws

Your GDPR Rights:

Access to your personal data
Rectification of inaccurate data
Erasure of personal data
Data portability
Restriction of processing
Object to processing
Lodge complaints with supervisory authorities

To exercise these rights, please use our Privacy Rights Request Form.

9. Data Retention <a name=”retention”></a>

We retain your personal information for as long as you are a customer. In some cases, we retain information longer to comply with legal obligations, resolve disputes, collect fees, or as permitted by applicable law.

After the relationship ends, we may retain some information for marketing purposes unless you opt out.

10. International Data Transfers <a name=”transfers”></a>

Our services are hosted and operated in the United States. By using our services, you acknowledge that your personal information will be transferred to and processed in the United States, which may have different data protection laws than your country of residence.

11. Contact Information <a name=”contact”></a>

For questions or comments about this Privacy Policy, please contact us:

Email: privacy@gohealthlabs.com
Privacy Rights Request Form: Link
Address: GoHealthLabs.com